ORDERING INFO

  • SHIPPING USPS ($9.95):

    We strive to ship your order via USPS as quickly as possible. We ship from Aspen, Colorado our home town, please allow 5-7 business days for your order to be processed + shipping time.

    EXPEDITED SHIPPING:

    Please get in touch if you would like to place a rush order. There will be an extra fee to our flat rate $9.95 for rush shipments.

  • Patches & Pets is a small family owned business in Aspen, Colorado. Each hat has been handmade for you. You may return any hat that has a material defect. Unfortunately, we are not able to accept returns or exchanges for other reasons. If there is an issue, we ask that you please contact us within 7 business days of receiving your order. Thank you for your understanding.

    *Please note: any custom orders are not returnable.

  • Oh snap the package went missing! Patches & Pets is not responsible for stolen packages once confirmed delivered. If package theft is a concern to you, you can typically request a hold for pickup directly with the carrier or leave them a note.

  • If you need to modify or cancel your order please contact us right away. Unfortunately, we are unable to modify your order after it has been embroidered or shipped.

    CUSTOM PATCHES: All custom orders will be on a case by case, as the patches are individually made in Colorado. Once our machine starts making the magic, we can’ stop the pot of gold at the end.

  • If you are wanting to place a bulk order for every family member please email us at so we can prepare a quote just for you. We do not sell our patches in bulk, and they are not resell-able.

  • Please expect a slight variation in colors from the actual “computer” image.

    The “Legacy Old Favorite Trucker Hat”: is an all hand-crafted with a special dye and washing process which results in unique variations of color from one hat to the next, this includes the mesh back.

    BK Vintage Mesh Trucker Hat: This hat has undergone a special dyeing. Any imperfections in color and hat to hat variations are part of the design.